What A Good/Bad HVAC Contractor Looks Like?

When hiring an HVAC Contractor in Provo, Utah it can be overwhelming, what HVAC Contractor will be the best fit for my needs? Choosing that HVAC Contractor can be either a good experience and unfortunately can also be a bad experience. We are going to provide you with some tips on how to have a good experience before you sign on that dreaded dotted line.

First Impressions

First impressions as your parents said are usually Right! If your HVAC Contractor is not responding, (Answer your call) or when he/she does show up, they show up late or unprepared, this is a sure sign of how your project will go. HVAC Contractors with less experience will show themselves, when it is time to get the job done, especially in Provo.

Actual Customer Review from a Google!
Extremely happy with the quality, professionalism and service from Steve, Manuel and Reo. They replaced my ac and furnace quickly and efficiently. I really appreciated how they went the extra mile to explain how the new system works and how to take care of it. Will definitely recommend them to my friends and will call them again for any future needs.

Evasive Answers To Your Questions

Another indicator is when you discuss the project, they are evasive or say “I need to check on that” and basically do not answer your questions. Granted details may require “some checking” but if the HVAC Contractor knows what he/she is doing they should be able to answer most of your questions on the spot! Offering multiple options within your budget along with the pros and cons of each HVAC system, is definitely a sure sign of a competent contractor.

Business License, Insurance, HVAC Contractors License

A HVAC Contractor who does not present a detailed scope of the project, as well as license number, proof of insurance, HVAC Contractor’s license and the cost is in most cases not a good sign. “Today is your Lucky day!” is a common foot in the door tactic that never ends well for the customer. Relying on rebates and specials are not what professionals depend on to get business.

Total Cost Or Price Of The Project

We highly suggest that you get a couple of bids on your new HVAC install in American Fork. Any bid significantly lower should be disregarded right out of the gate. A contractor asking for a much higher percentage down is a “red flag”. Above all, if you are not comfortable or unable to communicate effectively with the HVAC Contractor it is not going to get better over time.

 
Your Obligations As A Customer

First and foremost make sure you get your expectations up front. Being vague does not Help! If you are clear and concise on what you have issues with on the current system, a good HVAC contractor will understand and provide you with solutions.

 
“Steve” the owner of American HVAC in Utah County will answer all of your calls, answer all of your questions and be there to see the project through (from start to finish) he is precise, efficient and the job will be completed to your expectations. Steve is the man with the dedicated plan that will solve all of your heating and air conditioning problems in Provo as well as the nearby cities.